1. Introduction
Welcome to SpiderIT Ltd. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website www.spiderit.uk.
2. Data We Collect
We collect personal data when users fill out forms on our website. This includes name, email address, phone number, and any information provided in the message box. We also track how users interact with our website, including pages visited and time spent on them.
3. How We Collect Data
Data is collected through cookies and tracking technologies, as well as through contact form submissions.
4. How We Use Your Data
The data we collect is used to respond to enquiries and track how our website is being used. This allows us to improve user experience and enhance our services.
5. Third-Party Services
We use third-party services such as Google Analytics and HubSpot to monitor website activity and manage customer interactions. Various other third-party plugins are also in use to improve website functionality. These third parties may have their own privacy policies regarding data collection and usage.
6. Data Retention
We retain customer data for as long as necessary to fulfil the purposes outlined in this policy. If a user wishes to have their data removed, they can contact us at hello@new.spideritdevelopment.uk.
7. Your Rights
Users have the right to access the personal data we hold, request corrections to inaccurate information, request deletion of their data if it is no longer needed, and opt out of certain data processing activities such as analytics and marketing. To exercise any of these rights, users should contact hello@new.spideritdevelopment.uk.
8. Data Security
We take data security seriously and implement measures such as SSL encryption, firewalls, and secure servers. Regular security updates and monitoring are carried out to protect user data.
9. Cookies and Tracking Technologies
Our website uses cookies and tracking technologies for analytics and advertising purposes. These help us understand how users interact with our site and enable us to deliver relevant marketing content. Users can manage their cookie preferences through browser settings.
10. Contact Information
For privacy-related inquiries, users can contact us by email at hello@new.spideritdevelopment.uk or by writing to our registered office at 15 Palace Street, Norwich, NR3 1RT, United Kingdom.
11. Changes to This Policy
This Privacy Policy may be updated periodically. Any changes will be posted on this page with an updated date. By continuing to use our website, users agree to the terms of the latest version of this policy. (Last updated 05/03/2025)